{
    "title": "PanTerra and Five9 Announce Webinar on Transforming Healthcare Communications with AI",
    "modified_at": "2026-04-10 17:09:03",
    "published_at": "2026-04-09 21:19:00",
    "url": "https://press.panterranetworks.com/panterra-and-five9-announce-webinar-on-transforming-healthcare-communications-with-ai",
    "short_url": "http://prez.ly/vMBd",
    "culture": "en",
    "language": "EN",
    "subtitle": "San Jose, CA \u2014 September 2025 \u2014 PanTerra Networks, a leader in AI-powered business communications, announced a live webinar with powerhouse Five9: \u201cTransforming Healthcare Communications: Perfecting the AI-Driven Patient Experiences\u201d, set to take place on October 16th, 11AM - EST.",
    "slug": "panterra-and-five9-announce-webinar-on-transforming-healthcare-communications-with-ai",
    "body": "<p>Healthcare organizations face mounting pressure: patient expectations for fast responses continue to rise, staff workloads are at critical levels, and fragmented systems create costly inefficiencies.</p><p>The live event is a rare chance to explore how healthcare organizations can leverage AI to improve patient engagement, reduce staff burnout, and ensure HIPAA-compliant communication across every channel.</p><p>The webinar will highlight how the combination of <a href=\"https://www.panterranetworks.com/streams-ai-business-communication\"><u>PanTerra&rsquo;s Streams.AI</u></a> business communications platform with Five9&rsquo;s intelligent contact center capabilities are creating a seamless ecosystem that solves these challenges.</p><h4 id=\"what-to-expect-from-the-webinar\" ><strong>What to expect from the Webinar?</strong></h4><p>Attendees will walk away with a clear picture of how AI is already solving real-world problems in patient experience. </p><p>The session will look at how AI-driven tools can proactively manage call surges, automate repetitive tasks, and provide patients with accurate, timely, and empathetic responses without overburdening staff.</p><p>Topics include:</p><ul class=\"release-content-list release-content-list--bulleted release-content-list--align-inherit\"><li><span><strong>The Healthcare Communication Challenge</strong> &mdash; How outdated systems cause delays, burnout, and patient dissatisfaction.</span></li><li><span><strong>Real-World Results</strong> &mdash; How hospitals, clinics, and medical practices are reducing call abandonment, cutting costs, and improving patient trust.</span></li><li><span><strong>Compliance &amp; Security</strong> &mdash; Meeting HIPAA requirements across phone, video, and digital channels.</span></li><li><span><strong>ROI You Can Measure</strong> &mdash; Proven outcomes that show increased efficiency, faster response times, and better patient satisfaction.</span></li><li><span><strong>The Power of Partnership</strong> &mdash; How Streams.AI and Five9 combine to deliver unified, HIPAA-compliant communication.</span></li></ul><h4 id=\"featured-speakers\" ><strong>Featured Speakers</strong></h4><p>The panel of experts brings both technological insight and frontline healthcare experience. </p><p>It&rsquo;ll be a one-of-a-kind event to hear from leaders who understand the precise demands of healthcare communications, and how AI can be safely and effectively integrated into existing workflows.</p><p>Speakers include:</p><ul class=\"release-content-list release-content-list--bulleted release-content-list--align-inherit\"><li><span><strong>Shawn Boehme, PanTerra Networks</strong> &mdash; Exploring unified communications and AI reception in healthcare.</span></li><li><span><strong>Roni Jamesmeyer, Five9</strong> &mdash; Addressing key healthcare pain points and sharing use cases.</span></li><li><span><strong>Neal Pearson, Five9</strong> &mdash; Demonstrating AI-driven patient engagement and omnichannel solutions.</span></li></ul><p>&ldquo;Healthcare runs on trust and timely communication,&rdquo; said Boehme. &ldquo;So together with Five9, we&rsquo;re bringing it all together to show providers how AI can eliminate inefficiencies, empower staff, and give patients the responsive, personalized experience they expect.&rdquo;</p><p>The 45-minute session will conclude with a live Q&amp;A. Attendees will also gain access to a free assessment, custom demo, and ROI analysis to help evaluate how AI-driven communications can work in their organizations.</p>\n    <figure\n        class=\"release-content-image release-content-image--contained release-content-image--align-center\"\n        data-component=\"image-zoom-popup\"\n        data-image-zoom-popup-selector=\".release-content-image__image\"\n        data-image-zoom-popup-i18n=\"data:application/json;base64,eyJEb3dubG9hZCI6IkRvd25sb2FkIn0=\"\n        data-image-zoom-popup-tracking-views-event=\"Story Image View\"\n        data-image-zoom-popup-tracking-download-event=\"Story Image Download\"\n        data-image-zoom-popup-placement=\"content\"\n    >\n        <div class=\"image-thumbnail-rollover\" style=\"width: 100%\">\n            <img\n                src=\"https://cdn.uc.assets.prezly.com/5a0da281-a00d-4151-898a-df34ae330b5a/-/resize/1200x/-/format/auto/\"\n                                class=\"release-content-image__image image-thumbnail-rollover__image\"\n                data-description=\"PanTerra and Five9 Healthcare webinar hosts\"\n                id=\"image-5a0da281-a00d-4151-898a-df34ae330b5a\"\n                data-id=\"5a0da281-a00d-4151-898a-df34ae330b5a\"\n                data-original=\"https://cdn.uc.assets.prezly.com/5a0da281-a00d-4151-898a-df34ae330b5a/-/inline/no/hosts.png\"\n                data-mfp-src=\"https://cdn.uc.assets.prezly.com/5a0da281-a00d-4151-898a-df34ae330b5a/-/resize/1200x/-/format/auto/\"\n                alt=\"PanTerra and Five9 Healthcare webinar hosts\"\n            />\n            <div class=\"image-thumbnail-rollover__caption\">\n                <svg class=\"icon icon-expand image-thumbnail-rollover__caption-icon\">\n                <use xlink:href=\"#icon-expand\"></use>\n            </svg>            </div>\n        </div>\n\n        <figcaption class=\"release-content-image__caption\">PanTerra and Five9 Healthcare webinar hosts</figcaption>\n    </figure>\n<h4 id=\"event-details\" ><strong>Event Details</strong></h4><p><strong>Title:</strong> <em>Transforming Healthcare Communications: Perfecting the AI-Driven Patient Experiences</em></p><p> <strong>Date:</strong> October 16th</p><p> <strong>Time:</strong> 11AM - EST</p><p> <strong>Format:</strong> Live Online Webinar (45 minutes + Q&amp;A)</p><p> <strong>Registration:</strong> <a href=\"http://bit.ly/4pkLQJT\"><u>http://bit.ly/4pkLQJT</u></a><br>\u200b</p><h3 id=\"about-panterra-networks\" ><strong>About PanTerra Networks</strong></h3><p>PanTerra is a leading provider of secure, AI-powered customer engaging communication solutions, serving mid-market and enterprise organizations with a focus on performance, reliability, and customer success. With over a decade of innovation in the customer engagement and UCaaS space, PanTerra continues to deliver intelligent solutions that help teams move faster, collaborate smarter, and connect better.</p><p><strong>Learn more at:</strong> <a href=\"https://www.panterranetworks.com/\"><u>https://www.panterranetworks.com</u></a></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>",
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    "author": {
        "first_name": "Karol",
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