{
    "title": "PanTerra Expands Streams.AI with New Add\u2011Ons for Reputation Protection and Call\u2011Flow Automation",
    "modified_at": "2026-04-10 17:07:06",
    "published_at": "2026-04-10 15:48:00",
    "url": "https://press.panterranetworks.com/panterra-expands-streamsai-with-new-add-ons-for-reputation-protection-and-call-flow-automation",
    "short_url": "http://prez.ly/BMBd",
    "culture": "en",
    "language": "EN",
    "subtitle": "New capabilities protect answer rates, simplify IVR/call\u2011flow design, and lower total cost of ownership for modern enterprises",
    "slug": "panterra-expands-streamsai-with-new-add-ons-for-reputation-protection-and-call-flow-automation",
    "body": "<p><strong>November 19, 2025</strong> &mdash; PanTerra Networks, a leader in customer\u2011engaging cloud communications, today announced two powerful add\u2011ons for its <a href=\"https://www.panterranetworks.com/streams-ai-business-communication\"><u>Streams.AI platform</u></a>: <strong>Phone Number Reputation Management</strong> and <strong>Streamlets&trade;</strong>. </p><p>Reputation Management continuously monitors and automatically remediates &quot;spam likely&quot; labels across major U.S. carriers, while Streamlets&trade; delivers a powerful Java-based automation platform for building sophisticated IVR and advanced call flows&mdash;<strong>included at no extra cost</strong> with every Streams.AI seat.&quot;</p><p>&nbsp;</p><p>&nbsp;</p><p>Together, the add\u2011ons help organizations safeguard answer rates, accelerate self\u2011service, and reduce operating costs.</p><p>&ldquo;Companies shouldn&rsquo;t have to choose between call completion and customer experience,&rdquo; said <strong>Arthur Chang, President &amp; CEO at PanTerra</strong>. &ldquo;With Reputation Management and Streamlets, we&rsquo;re giving IT and CX leaders instant control over two of the highest\u2011leverage areas in voice: keeping your outbound calls answered and easily building sophisticated, compliant workflows.&rdquo;</p>\n    <figure\n        class=\"release-content-image release-content-image--contained release-content-image--align-center\"\n        data-component=\"image-zoom-popup\"\n        data-image-zoom-popup-selector=\".release-content-image__image\"\n        data-image-zoom-popup-i18n=\"data:application/json;base64,eyJEb3dubG9hZCI6IkRvd25sb2FkIn0=\"\n        data-image-zoom-popup-tracking-views-event=\"Story Image View\"\n        data-image-zoom-popup-tracking-download-event=\"Story Image Download\"\n        data-image-zoom-popup-placement=\"content\"\n    >\n        <div class=\"image-thumbnail-rollover\" style=\"width: 100%\">\n            <img\n                src=\"https://cdn.uc.assets.prezly.com/a826d496-6805-4b85-99f3-4913783b6d28/-/format/auto/\"\n                                class=\"release-content-image__image image-thumbnail-rollover__image\"\n                data-description=\"\"\n                id=\"image-a826d496-6805-4b85-99f3-4913783b6d28\"\n                data-id=\"a826d496-6805-4b85-99f3-4913783b6d28\"\n                data-original=\"https://cdn.uc.assets.prezly.com/a826d496-6805-4b85-99f3-4913783b6d28/-/inline/no/Reputation+Management+PR++-quote.png\"\n                data-mfp-src=\"https://cdn.uc.assets.prezly.com/a826d496-6805-4b85-99f3-4913783b6d28/-/format/auto/\"\n                alt=\"Story image\"\n            />\n            <div class=\"image-thumbnail-rollover__caption\">\n                <svg class=\"icon icon-expand image-thumbnail-rollover__caption-icon\">\n                <use xlink:href=\"#icon-expand\"></use>\n            </svg>            </div>\n        </div>\n\n        <figcaption class=\"release-content-image__caption\"></figcaption>\n    </figure>\n<h4 id=\"reputation-management-keeping-calls-answered-and-brands-trusted\" ><strong>Reputation Management: Keeping Calls Answered and Brands Trusted</strong></h4><p>When numbers are mislabeled, enterprises can experience a <strong>40&ndash;60% drop in answer rates</strong>, lost revenue, and damaged brand trust.</p><p>By proactively monitoring and remediating flags&mdash;rather than reacting after performance degrades&mdash;organizations protect campaigns, collections, scheduling, and patient/member outreach programs.</p><p>PanTerra&rsquo;s <a href=\"https://www.panterranetworks.com/reputation-management\"><u>Reputation Management</u></a> add\u2011on provides <strong>24/7 multi\u2011carrier monitoring</strong> (AT&amp;T, Verizon, T\u2011Mobile) and <strong>automatic remediation</strong> when spam labels appear&mdash;so legitimate business calls don&rsquo;t get blocked or ignored. </p><p>PanTerra positions the service as <strong>~40% lower cost</strong> than industry leaders, including:</p><ul class=\"release-content-list release-content-list--bulleted release-content-list--align-inherit\"><li><span><strong>Seamless Streams.AI integration</strong>: admins see reputation status alongside existing telephony controls&mdash;no extra login.</span></li><li><span><strong>Automatic carrier outreach</strong> with documentation when a flag is detected.</span></li><li><span><strong>Priced at $10 per number per month</strong>, with published <strong>$6,000+ annual savings</strong> for fleets of 100 numbers compared to typical alternatives.</span></li><li><span><strong>Month\u2011to\u2011month</strong> availability; most labels are remediated in <strong>2&ndash;3 business days</strong>.</span></li></ul><h4 id=\"streamlets-visual-ivr-callflow-automation\" ><strong>Streamlets&trade;: Visual IVR &amp; Call\u2011Flow Automation</strong></h4><p><a href=\"https://www.panterranetworks.com/streamlets-call-flow\"><u>Streamlets</u></a> is PanTerra&rsquo;s <strong>drag\u2011and\u2011drop</strong> call\u2011automation builder that enables any admin to design and deploy enterprise\u2011grade workflows in minutes. </p><p>Capabilities include <strong>PCI\u2011compliant payment processing</strong>, <strong>multilingual routing</strong>, <strong>external data integration</strong> (lookups/validation), <strong>advanced business\u2011hours logic</strong>, and <strong>unlimited workflows</strong>&mdash;all without additional per\u2011user fees.</p><p>PanTerra is shifting automation from a premium feature to a standard capability that scales with the business, offering Streamlets <strong>at $0 per user</strong> with every seat. </p><p>For a 50\u2011user organization, PanTerra estimates a <strong>three\u2011year savings of ~$117,000</strong> versus other providers&rsquo; visual designer capabilities.</p><h4 id=\"built-for-security-scale-and-measurable-roi\" ><strong>Built for Security, Scale, and Measurable ROI</strong></h4><p>Both add\u2011ons are delivered from PanTerra&rsquo;s cloud platform with enterprise\u2011grade reliability and security controls.</p><p>The combined solution helps regulated industries&mdash;such as healthcare, financial services, and legal&mdash;achieve operational efficiency without compromising compliance.</p><p>PanTerra is set to deliver further AI-powered enhancements in 2026 to its growing client base, as it continues to change the customer engaging business communication market.</p><h4 id=\"about-panterra-networks\" ><strong>About PanTerra Networks</strong></h4><p>PanTerra is a leading provider of secure, AI-powered customer engaging communication solutions, serving mid-market and enterprise organizations with a focus on performance, reliability, and customer success. With over a decade of innovation in the customer engagement and UCaaS space, PanTerra continues to deliver intelligent solutions that help teams move faster, collaborate smarter, and connect better.</p><p>Learn more at: <a href=\"http://www.panterranetworks.com/\"><u>www.panterranetworks.com</u></a></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>",
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